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Click this link if you wish to
view our Dermatheraphy Bedding products

You will be transferred to Dermasilk online shopping website to view our Dermatherapy Bedding range

HOW TO BUY

INTERNET:

You can order online through our Paypal portal at any time. You do not have to have a Paypal account in order to use our system. Paypal also lets you use a range of credit and debit cards to pay for your purchases without creating a Paypal account.
PHONE:

Call our order line

01462 346100 during office hours and place your order using a credit or debit card. Our operators can also answer many questions to help you in your selection. If you call outside normal office hours please leave your name and number plus a brief message on our answerphone and we'll call you back as soon as we can.

FAX:

Feel free to send orders via our fax line on +44 1462 346101 at any time. Simply fill out the order form and fax it to us.

click here to download order form
POST:

If you are UK resident you can post the order form together with either your Credit Card details or cheque made payable to 'Espère Healthcare Ltd.'

Please send it to

Espère Healthcare Ltd
Shefford House

15 High St

Shefford

Beds

SG17 5DD

Do not forget to include your delivery address and a contact phone number.

click here to download order form

Payment

All prices are in £ Sterling. Customers paying in other currencies by either Credit or Debit cards will pay the equivalent price at the relevant exchange rate on the day of purchase.

We accept:
Visa using Paypal, MasterCard using Paypal, Paypal also accepts Switch/Maestro and Visa Electron Debit card payments.
We accept Paypal
UK Cheques made payable to Espère Healthcare Ltd

Postage charge Postage and packaging is charged at a variable rate dependent upon order value. For orders under £100 there is a standard fee of £4.45 per shipment, irrespective of the destination of the package. This raises to £5.45 for orders between £100 and £150 and to £6.95 for orders in excess of £150.00. The system calculates the postage for you.

Returns & Exchanges: if, for any reason, any product proves unsuitable we will refund or exchange it providing that it is returned to us at the address above within 14 days of delivery, is carefully packed in its original packaging and has not been used. We reserve the right to refuse to accept any product which does not conform to these conditions. Please remember that you are responsible for any returned goods until they are delivered to us. we would therefore recommend that you get a proof of posting certificate, free of charge from the Post Office when you return the product to us just in case it fails to reach us. unfortunately we cannot refund the cost of return postage. Espère Healthcare Ltd cannot accept responsibility for failure to comply with specific instructions stated in the brochure or care instructions. Customers' statutory rights are not affected by this statement.

Delivery
All items should reach you within seven working days of receipt of order. If delivery is delayed due to an ordered item being out of stock we will inform you immediately and keep you informed of progress until delivery is made.

Privacy
At Espère Healthcare Ltd we are committed to ensuring the privacy of our visitors and customers. Under no circumstances will our visitors or customers data including email addresses etc be given to any third parties.

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Espere Healthcare Limited Telephone: +44 (0) 1462 346100
(24 hour order line)